DUTIES AND RESPONSIBILITIES:

• Provide responsive and professional support to business customers across communication platforms (Phone, Email, Chat).

• Assist clients with account-related queries, including identity verification and account information confirmation.

• Troubleshoot issues and offer effective solutions tailored to customer needs.

• Maintain accurate documentation of interactions and updates in internal systems.

REQUIREMENTS:

• Native or fluent in Spanish.

• Intermediate level of English (B2).

• Excellent communication and interpersonal skills.

• High attention to detail and accuracy in handling customer information.

• Ability to analyze problems, think critically, and resolve issues independently.

OFFER:

• Competitive salary and allowances.

• Health insurance from the first day of employment.

• Accommodation is provided in shared apartments.

• Flight covered by company after 6 months

• Access to cafeteria facilities and a supportive, multicultural work environment.