DUTIES AND RESPONSIBILITIES:

• Support on social media advertisers with post-sales assistance and troubleshooting.

• Address advertiser queries through multiple channels, including chat, email, and outbound calls.

• Identify trends and resolve technical issues to improve advertisers' experience.

• Provide guidance on social media tools and features to optimize ad campaigns.

• Collaborate with internal teams to address and resolve flagged issues effectively.

REQUIREMENTS:

• Native or fluent in Hebrew (oral and written).

• Intermediate level of English (B2).

• Strong analytical and customer service skills.

• Experience with digital marketing tools or social media advertising platforms is a plus.

• Ability to work on rotational shifts, including weekends.

OFFER:

• Competitive salary and allowances.

• Health insurance from the first day of employment.

• Accommodation is provided in shared apartments.

• Annual flight covered by the employer to the country of origin.

• Access to cafeteria facilities and a supportive, multicultural work environment.